They were quick to respond and Wayne and his brother were very precise on the diagnose and got to fixing the problem right when they arrived. They even did a preliminary diagnose with me on the phone as soon as I describe to them what I know and they even priced it out exactly what it would cost me. Highly recommended.
Since I live out of state, I was searching for a local company I can trust in case there is an AC issue when I have tenants. I feel perfectly confident that I could Call Mr. Hicks and he would respond promptly and honestly to any HVAC problem even If I am not on site.
Fantastic HVAC service professionals serving the Panama City area! Prompt, courteous, and very professional. If you need HVAC repairs then call "Hicks Bros. Heating and Cooling" (Dwayne). You will be glad.
Very happy☺ with the Hicks Brothers. My prblem was fixed & I would defienly call them again!
I loved Hicks brothers they were very professional he let me know step by step what he was doing.I will recommend and use them again.
When this company says they are a family owned business, it is not just a slogan. They are compassionate and caring, which is rare in most businesses. They are the best in price and in customer service. Give them a call and you will be able to tell the difference. I promise.
Quick response, they came out the same day. I called them for a second opinion (which was free) because another company told me I needed to replace some of my equipment and was going to cost $1000. These guys fixed my ac for $175 and it is running great.
They didn’t try to sell me any products or services, they were 100% focused on getting my ac going and getting my house cool again.
They were friendly, professional, and honest! They explained the entire process step by step (that the ac wasn’t blowing cold air because the unit was freezing up, what was causing it, how they were going to fix it, and what it would cost).
I highly recommend you call them first, but if you don’t, let them give you a second opinion.
They did a great job! Very friendly and knowledgeable! Highly recommend!
I took them up on their free "Second Opinion". They were leaps and bounds more thorough than the first service that I contacted. Their prices are comparable but the level of service dwarfs what I've experienced before. They were right on time for the inspection and showed up ready to go when the repair was scheduled. I will definitely be using them exclusively for anything in the future and highly recommend there services!
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